Whatnot is revolutionizing the e-commerce experience with the launch of its dynamic and engaging Rewards Club. This loyalty program is not just your average run-of-the-mill initiative; it’s a carefully crafted system that aims to foster stronger connections between buyers and sellers while offering a host of exciting rewards and benefits along the way.
Rewards Club is not just about ticking boxes—it’s about celebrating achievements, building relationships, and creating a sense of community within the Whatnot platform. Whether you’re a seasoned seller or a curious buyer, this program is designed to cater to your specific needs and elevate your shopping or selling experience to new heights.
Customization is key when it comes to Rewards Club. Whatnot understands that every seller has unique goals and aspirations for their business, which is why the program is designed to be flexible and adaptable. Sellers can tailor their loyalty program to suit their community, business objectives, and personal preferences, ensuring that they can make the most out of this exciting new feature.
The program’s structure is based on five distinctive tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a range of benefits and rewards, with achievements unlocking access to these exclusive perks. Sellers have the freedom to set the criteria for unlocking each tier, whether it’s based on the number of purchases, shows watched, or total amount spent.
Members of the Rewards Club can look forward to a variety of rewards and benefits as they progress through the tiers. From status badges that showcase their achievements to coupons for discounts, free shipping, or percentage-based offers, there’s something for everyone in this innovative program. Additionally, members gain access to exclusive shows and events reserved for tier-specific audiences, adding an element of excitement and exclusivity to the Whatnot experience.
To keep things fresh and engaging, Whatnot’s Rewards Club operates on a seasonal basis, with programs resetting every three months. This periodic refresh gives sellers the opportunity to refine their offerings, adjust their goals, and improve their engagement with buyers, ensuring that the program remains dynamic and relevant throughout the year.
Accessibility and transparency are at the core of the Rewards Club, with sellers given the tools to manage their tiers and achievements seamlessly. Sellers can kickstart their program at any time during a season and make adjustments as needed, allowing for maximum flexibility and control over their loyalty initiatives.
The beta testing phase for the Rewards Club is currently underway, with the official launch of Season 1 scheduled for September 1. During the beta testing period, sellers have the chance to tweak their tiers and make any necessary changes by contacting their Account Manager or Whatnot Support, ensuring that the program is fine-tuned and optimized for a successful rollout.
For sellers interested in participating in the Rewards Club, certain criteria must be met to qualify for entry. These requirements include processing a minimum of 50 non-giveaway orders, earning over $1,000 on Whatnot, maintaining a seller rating of 4.8 or higher, and adhering to the platform’s guidelines to ensure a positive selling experience for all users.
Buyers are not left out of the Rewards Club experience either, as joining a seller’s loyalty program is automatic upon making a purchase. Buyers can easily manage their coupons and rewards through the Rewards Club overview page, gaining access to exciting perks and discounts that enhance their shopping experience on Whatnot.
Tracking achievements is a breeze with the Rewards Club, as the total amount spent—including taxes and shipping fees—contributes to unlocking tiers and accessing rewards. However, it’s important to note that discounts obtained through coupons do not count towards spending achievements, ensuring a fair and transparent system for all members.
Privacy and visibility preferences are respected within the Rewards Club, with members given the choice to display or conceal their Rewards Badges during live shows. This feature allows for a personalized and tailored experience, giving users control over how they engage with the community and showcase their achievements.
As the Rewards Club continues to evolve and expand, Whatnot remains committed to providing top-notch support and assistance to all users. Whether you have questions, need guidance, or simply want to learn more about the program, the Whatnot support team is on hand to help you navigate this exciting new feature with ease and confidence.